Sell your broken iPhone. Faulty is a price, not a rejection.
Cracked, drowned, dead or in three pieces in a drawer. Tell us what it does and get a real number that already accounts for it.
Almost every buyback site says it buys broken phones. The difference is what happens after you send one. The common trick in this industry is to quote a good price online, take delivery, discover a fault you already declared, and offer you a fraction of the original number knowing you will accept rather than pay to have it sent back.
We price the fault up front instead. You tell the calculator what is wrong, the number you see already accounts for it, and that is the number you get. If we find something you did not declare, we phone you and you choose: take the revised offer or have it couriered back, free.
That policy costs us money on the odd device. It is also the entire reason this business has been running since 2014 without having to advertise very hard.
Every one of these has two numbers.
What it is worth working, and what it is worth faulty. Both are real, both are yours in about a minute, and both depend on the actual device rather than a best case printed on a page. That is why the number lives in the calculator and not in a table here.
Cracked screen or back glass
Any model, any severity
Will not power on
Including no-charge and boot-loop
Water damaged
Including phones that dried out and worked
Battery failure
Swollen, dead, or shutting down early
Face ID or camera faults
Including "Camera Not Available"
Physically damaged
Bent, crushed, or in more than one piece
If you are upgrading, you are not selling. You are part-paying.
The most common thing people do with a broken-phone payout is put it toward a used replacement, which is exactly what our main store sells. Take it as trade-in credit and it stretches 12% further.
Take the payout as EpicDeals.co.za credit instead of cash and we add 12% on top. That is us paying you for not needing the money in your account today, and it costs you nothing if you were going to spend it here anyway.
The 12% is only worth taking if you were going to spend it. If you need the cash, take the cash, and we will not make the voucher hard to refuse.
What actually moves the number.
What still works, not what does not
The offer is built from the parts that survived. A phone with a shattered screen and a perfect logic board is worth far more than a pristine phone that took a swim, even though the second one looks better in a photo.
Water damage is the harshest fault
It is the one that most often reaches the whole board rather than one component, and it can appear months later. If it has ever been wet, say so even if it worked afterwards, because Apple's internal moisture indicators tell us anyway.
Activation Lock still applies
A broken phone still has to be signed out. This catches people, because a phone with a dead screen is hard to erase. You can do it from iCloud.com on any browser, and it is worth doing before you send it rather than after.
Do not have it repaired first
A repair on a phone you are selling almost never returns what it cost, and an aftermarket part can lower the offer below where the unrepaired phone would have sat. Send it broken.
Things that do not disqualify it.
Every one of these lowers the offer. Not one of them ends it. Pick the matching condition, say what is wrong in the notes, and the price you are shown already accounts for it.
- Screen shattered, black, flickering, or showing lines
- Will not switch on, will not charge, or boot-loops
- Water damage, recent or historic
- Battery swollen enough to lift the screen
- Face ID, front camera or rear camera not working
- Charging port damaged or full of pocket lint and worse
- Housing bent, cracked or separating
- Buttons, speakers or microphone dead
Three ways to take the money.
Cash
Instant offer
Assessed within 1-3 working days of arriving, paid within 5 working days of your offer being confirmed.
+12%
Trade-in voucher
Take it as credit on EpicDeals.co.za instead and we add 12%. Useful if the plan was always to upgrade.
+10%
Consignment
We list it, we sell it, you get 10% more than the instant offer. Most sell within 13 days.
Trading since 2014 as Epic Deals, with 2,500+ reviews and 30 people who answer the phone. Not a stranger with a bakkie and a WhatsApp number.
broken iPhone questions.
Also selling one of these?
One minute, one number.
No account, no obligation, no salesperson phoning you at supper time.