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Sell Your Services - Manual Device Trade in Form

Sell Your Services - Manual Device Trade in Form

Hi and thanks for using our services!

Please use this form as provided by one of our agents in order to submit all the details of the device you are interested in selling.

Note that this form is manually processed. Our team will review the information provided before arranging the collection of your device or releasing any funds.

This form will form a part of the sale agreement of your device should you decide, upon receiving the final quotation, to sell your device to us.

Name
Name
First
Last
What Payment Method would you Prefer?
Please enter this information as agreed with the SY agent quoting you for your device. Get paid more if you're trading in your device against your next order with EpicDeals.co.za! If you want to be paid ASAP, you can still choose the EFT option, and we will pay you as soon as we have tested your device.
Physical Address
Physical Address
City
State/Province
Zip/Postal
Please note, at present we only support submissions requiring collection through this form as our drop off system is still in development.
Please enter the brand of the device you are interested in selling.
Is the device you are interested in selling a phone, laptop, tablet, headphone, console, watch, headset (etc)? Please enter this information here.
Please enter the exact model of the device you are interested in selling
Please enter the capacity of the device you are interested in selling in gigabytes. (E.g. 256GB, 512GB...)
What is the condition of the device you are interested in selling?
Please enter the exact IMEI (if applicable) or serial number of the device you are interested in selling.
Please fill in the final quoted price provided to you by the agent assisting you with the sale of your device - this will be verified with our records before payment.
Any final notes you would like to add to this submission?
Proof of ID

Maximum file size: 10MB

Please upload a clear photo of your identity document (NO SCANNED COPIES). This may be a valid ID book or passport, but must show your photo, face, name, and ID number clearly. Please include proof of purchase if the device is sealed to ensure a smooth process.
Selfie Photo

Maximum file size: 10MB

Please upload a clear selfie showing your face. This will be used to confirm your identity with the supplied ID document. If this does not match the supplied document, we will be unable to book your collection or make payment on your device.
Terms and Conditions
Privacy Policy
Link to our Privacy Policy
Legal Ownership
Start Over

Detailed Explanation

Dead

The device is unusable without repairs. The screen doesn’t turn on and there’s no sign of life. Devices purchased in this condition must be removed from iCloud – if any devices are found to be iCloud locked at a later stage (after they have been repaired), the device will need to be unlocked. Please send us a screenshot showing the device does not appear in your list of iCloud devices. We can assist with this, if needed.

Poor

The device is functional without additional repairs, but has notable damage to major components. These include the screen, casing, battery, Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

Good

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost. 

Mint

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

New

The device still has all original factory seals intact with no evidence of tampering. The box has never been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.

Device Grades

Basic Summary

Sell Broken iPhone

Poor

- Not all functions working
- Deep scratched on screen or casing
- Cracks
- Water damaged, but working

Sell Used iPhone

Good

Everything works, no major damage

Sell Your iPhone Box

New

New and sealed