fbpx

Get In Touch

You are welcome to contact us via live chat, phone or WhatsApp (during working hours) or via email.

Due to the nature of our business, we have to make sure our premises is always secure. This means that we cannot allow visitors.

We are set up to work via courier, all around South Africa. 

If you are only willing to sell your phone in person, please contact us and let us know where you are based. We will arrange for you to take your iPhone to one of our partner businesses, if we have one in your area.

Send a message:

WhatsApp (Mon to Fri – 9am to 5pm)

Phone (Mon to Fri – 9am to 5pm)

Want to check if your iPhone has

NB: If you have sent your device to us and want to confirm if it has arrived:

If you are in Johannesburg, please make sure 24 working hours have passed before contacting us.

If you are outside Johannesburg, please make sure 48 working hours have passed before contacting us.

We will send you an email as soon as your device arrived. Please allow the above delivery times to pass before contacting us, to ensure our team processes the incoming devices as quickly as possible.

If you have any Apple device that you would like to sell that is not on the list here, you can send us the details via the contact form below and we will make you an offer.

Detailed Explanation

Dead

The device is unusable without repairs. The screen doesn’t turn on and there’s no sign of life. Devices purchased in this condition must be removed from iCloud – if any devices are found to be iCloud locked at a later stage (after they have been repaired), the device will need to be unlocked. Please send us a screenshot showing the device does not appear in your list of iCloud devices. We can assist with this, if needed.

Poor

The device is functional without additional repairs, but has notable damage to major components. These include the screen, casing, battery, Touch or Face ID sensors and any other components required for the device to be in full working order. Deep scratches, cracks, or dents would qualify the device as poor condition.

Good

The device is fully working and does not require any repairs to be used further. Minor evidence of previous use in the form of small scratches and scuffs are acceptable. 

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 90% or above. If it’s lower than that, we would have to replace the battery before the phone can be resold. A fee of R250 will be deducted from the payout, to go towards covering this cost. 

Mint

The device is fully working and does not require any repairs to be used further. The device has absolutely no signs of previous use, not even minor scuffs or scratches are visible, the device is as good as new.

Battery maximum capacity (visible in Settings > Battery > Battery Health) must be at 95% or higher. 

New

The device still has all original factory seals intact with no evidence of tampering. The box has been been unsealed or opened, and the device has never been used. Devices must be free from any contractual obligation.

Device Grades

Basic Summary

Sell Broken iPhone

Poor

- Not all functions working
- Deep scratched on screen or casing
- Cracks
- Water damaged, but working

Sell Used iPhone

Good

Everything works, no major damage

Sell Your iPhone Box

New

New and sealed