No need to go anywhere – we will send a courier to you, wherever you are in South Africa. Your iPhone will be safe every step of the way. The couriers take one working day to deliver to us if you are in JHB or PTA. It takes two working days from other major cities, and might take up to five working days if you live on top of a sand dune somewhere in the Kgalagadi.
To keep things simple, and for safety’s sake, we courier the devices to a secure warehouse that is not open to the public.
If you really don’t want to courier your iPhone, and you live in JHB, we can arrange for you to drop your device off at our partner business – Platinum Repairs – in Woodmead. Please contact us beforehand to make arrangements.
We bank with FNB. FNB to FNB payments typically clear immediately.
We make payments every work day, at 4 pm.
Payments to other banks may take one to two working days to clear. You could also use the money we would have paid you right away as credit on EpicDeals.co.za, if you wanted to buy another device.
There’s some bad behaviour that goes on in our industry – offers are inflated and then when they receive your device they might tell you “the market price suddenly dropped” or “do you see this tiny scratch? That halves the value of your device”. Life is too short for that nonsense. We pay you what we offer you on the site – if everything matches up to what you told us. We are in this for the long run – if we were to use underhanded techniques, we wouldn’t have any return customers. Our clients typically sell us one device per year and often trade up on a newer device from EpicDeals.co.za.
In the event that we receive your device and we found that the condition of the device is not as stated on the website, or that an incorrect device was submitted, we will still quote you according the the device received.
However, if you are not happy with the quotation received, we do require a payment of R250.00 in order to send the device back to you. This amount is basically just to cover the courier costs involved