Buying of iPhones:
Any blacklisted or stolen phones sent to us will be handed over to the SAPS with the sender’s details.
We cannot purchase iPhones that have Find My iPhone still activated on them and if the phone is still linked to the owner’s iCloud account. If we receive a phone and these conditions are not met, the owner must either meet the conditions, or pay a courier fee of R250 to have the phone returned to them.
If you send us a dead phone, we reserve the right to attempt to repair it on the day we receive it. If we are able to repair it and it is locked to an iCloud account, we will request it to be unlocked, as well as the screen lock code, if there is one on the phone. We will make payment once it is unlocked from the iCloud account.
If the seller wishes to purchase the repaired phone back, they can purchase it back at 20% less than the market value. While we take all the risk when buying dead phones, we would also like to have the opportunity to help sellers, if we were able to repair their phone. If the seller chooses to buy their phone back, payment is due within 24 hours, or the phone will be advertised publicly.
The offer your receive on the website is not binding on SellYouriPhone.co.za. It is still our decision whether to buy the phone or not. We retain the right to refuse purchasing the phone. If we receive a phone that we decide not to buy, we will return it to the owner by courier, at our own cost.
If we receive a device that is significantly different to what was described in the seller’s submission form, a new offer may be made to the seller. Should the seller decline the offer, a courier fee of R250 will be payable to return the phone.